FREQUENTLY ASKED QUESTIONS

Our most asked questions.

  • Chevron down Where are you located?

  • VOYAGERS Boat Rentals is located on Balboa Island, at 504 S. Bayfront in Newport Beach, CA 92662

  • Chevron down Is there parking?

  • Parking is free and located on the streets of Balboa Island.  There is no designated parking lot on Balboa Island. Please allow extra time for parking.  

  • Chevron down Can anyone rent a Duffy?

  • Driver must be 21 years or older to rent a Duffy. A boat license is not required. The boats are very easy to drive, like driving a golf cart, and the speed limit in the harbor is just 5mph. We provide a map of Newport Harbor with highlighted routes to follow.

  • Chevron down How many people do Duffy’s fit?

  • We have three (3) different Duffy sizes to accommodate your party.
    12 person Duffy, seats 10 comfortably (children of all ages included).
    8 person Duffy, seats 6-8 comfortably (children of all ages included).
    7 person Duffy, seats 5 comfortably (children of all ages included).

  • Chevron down What time should I arrive for my reservation?

  • We ask for you and your party to arrive 15 minutes before to get checked in and allow time for parking.

  • Chevron down What if we arrive late, can we extend our ride?

  • Unfortunately, a late arrival to your reservation does NOT extend your boat’s return time to the dock. We charge a late fee of $25 for each 15 minutes the boat is past return time. Please allow extra time for parking.

  • Chevron down Do you provide life jackets?

  • Yes, we do, for all ages. Children twelve (12) and younger are required to wear a life jacket. Infants in car seats or baby carriers are not required to wear one, but we will provide one for you to have.
    Adult life jackets are underneath the seats.

  • Chevron down What can I bring?

  • You are welcome to bring your own food and beverages in a cooler. Each boat has a trash can for your convenience.

  • Chevron down Are dogs allowed?

  • Unfortunately, we cannot allow any dogs on our rentals, even the small and super cute ones. We apologize for any inconvenience.

  • Chevron down What is your cancelation policy?

  • No refunds. We have a 48-hour cancellation policy to receive company credit. You must cancel prior to 48 hours, otherwise, you are charged in full and forfeit company credit.

  • Chevron down Is a security deposit needed for booking?

  • No, all reservations are prepaid. A $100 cleaning is applicable for smoking, swimming (wet seats) and excessive mess left behind. We encourage our guests to sit back and enjoy themselves, normal use is expected.

  • Chevron down Can I play my own music on the boat?

  • Yes, each boat has an AUX cord &/or Bluetooth stereo.

  • Chevron down Note

  • We reserve the right to refuse service to anyone.

    Subject to weather conditions.